Questions 19 to 22 are based on the conversation you have just heard.

　　19. A) His health is getting worse.

　　B) He can no longer work at sea.

　　C) His past life upsets him a good deal.

　　D) He has not got the expected pension.

　　20. A) She passed away years ago.

　　B) She used to work as a model .

　　C) She has been working at a clinic.

　　D) She has been seriously ill for years.

　　21. A) She has made lots of money as a doctor.

　　B) She is going to take care of her old dad.

　　C) She has never got on with her father.

　　D) She is kind and generous by nature.

　　22. A) He dines out with his wife every weekend.

　　B) He is excellent but looks had-tempered.

　　C) He does not care about his appearance.

　　D) He is not quite popular with his patients.

　　答案

　　19. He can no longer work at sea

　　20. She passed away years ago

　　21. She has never got on with her father

　　22. He is excellent but looks bad-tempered

　　原文

　　W: Bob, do you know who I saw the other day? Old Jake, looking terribly depressed. Did he get pensioned off at last?

　　M: Yes. They made him retire after 50 years at sea. He is pretty upset about it, but what can you do? He really is pasted.

　　W: He is all alone, isnt he?

　　M: Yes, his wife has been dead for years. They had one daughter, Dories. But she went off to town as soon as she left school. And he hasnt heard from her since. I hear she is making good money as a model.

　　W: Maybe someone could get in touch with her. Get her to come back for a while to help?

　　M: I dont suppose she come. She never got on with her father. He is bit of a tough character and she is rather selfish. Oh, I expect old Jake will get by. He is healthy at least, comes into a clinic for a check regularly.

　　W: Are you his doctor?

　　M: No, my partner doctor Johnson is.

　　W: That bad-tempered old thing?

　　M: Oh, he isnt bad-tempered. He just looks it. He is an excellent doctor, taught me a lot, and he has a very nice family. His wife invites me over there to supper every week. Very pleasant.

　　W: yes. I teach their daughter Pen at school. She is a bit careless and lazy about her school work, but a bright little thing and very popular with her age group.

　　Questions 19 to 22 are based on the conversation youve just heard.

　　19. Why does old Jake look terribly depressed?

　　20. What do we learn about Jakes wife?

　　21. What does the man say about Jakes daughter?

　　22. What does the man say about Jakes doctor?

　　-Questions 23 to 25 are based on the conversation you have just heard.

　　23. A) The man has sent the order to the woman by mistake

　　B) Some of the telephone systems dont work properly

　　C) Some of the packs do not contain any manuals.

　　D) The quality of the goods is not up to the standard.

　　24. A) Send a service engineer to do the repairs.

　　B) Consult her boss about the best solution.

　　C) Pass the mans order to the right person.

　　D) The quality of the goods is not up to the standard.

　　25. A) Ideal

　　B) Temporary

　　C) Partial

　　D) Creative

　　答案

　　23. Some of the packs do not contain manuals

　　24. solve the problem at her companys cost

　　25. Ideal

　　原文

　　W: Hello, Mr. Summerfield. How are you today?

　　M: Very well. Thank you, Ms. Green.

　　W: What can I do for you?

　　M: Well, unfortunately, there is a problem with the order we received from you yesterday. It seems we havent seen the right quantity of manuals to support the telephone system.

　　W: Oh, dear, thats bad news. Im very sorry to hear that, and you dont know how many packs are without manuals?

　　M: No, because we havent opened every pack. But in several of those that have been opened there are none, no manuals.

　　W: Im very sorry about this inconvenience, Mr. Summerfield. Well send out the manuals this afternoon by express mail entirely at our cost, and the manuals should arrive tomorrow or the day after at the latest.

　　M: All of them, right?

　　W: Yes. It maybe that some have them already, but we cannot be sure. So the best thing is to send out the manual for every pack.

　　M: Yes. Yes, I see. That would be great.

　　W: Please accept our apologies for this mix-up. I assure you we will do everything possible to find out why the mistake happened

　　M: Right. Thanks for your swift action.

　　W: Not at all. Thank you and goodbye for now. Do call if there is anything else.

　　M: All right. Thank you. Goodbye, Ms Green.

　　W: Goodbye.

　　Questions 23 to 25 are based on the conversation youve just heard.

　　23. What problems are the speakers discussing?

　　24. What does the woman promise to do?

　　25. What does the man think of the solution?

　　Questions 19 to 22 are based on the conversation you have just heard.

　　19. A) His health is getting worse.

　　B) He can no longer work at sea.

　　C) His past life upsets him a good deal.

　　D) He has not got the expected pension.

　　20. A) She passed away years ago.

　　B) She used to work as a model .

　　C) She has been working at a clinic.

　　D) She has been seriously ill for years.

　　21. A) She has made lots of money as a doctor.

　　B) She is going to take care of her old dad.

　　C) She has never got on with her father.

　　D) She is kind and generous by nature.

　　22. A) He dines out with his wife every weekend.

　　B) He is excellent but looks had-tempered.

　　C) He does not care about his appearance.

　　D) He is not quite popular with his patients.

　　答案

　　19. He can no longer work at sea

　　20. She passed away years ago

　　21. She has never got on with her father

　　22. He is excellent but looks bad-tempered

　　原文

　　W: Bob, do you know who I saw the other day? Old Jake, looking terribly depressed. Did he get pensioned off at last?

　　M: Yes. They made him retire after 50 years at sea. He is pretty upset about it, but what can you do? He really is pasted.

　　W: He is all alone, isnt he?

　　M: Yes, his wife has been dead for years. They had one daughter, Dories. But she went off to town as soon as she left school. And he hasnt heard from her since. I hear she is making good money as a model.

　　W: Maybe someone could get in touch with her. Get her to come back for a while to help?

　　M: I dont suppose she come. She never got on with her father. He is bit of a tough character and she is rather selfish. Oh, I expect old Jake will get by. He is healthy at least, comes into a clinic for a check regularly.

　　W: Are you his doctor?

　　M: No, my partner doctor Johnson is.

　　W: That bad-tempered old thing?

　　M: Oh, he isnt bad-tempered. He just looks it. He is an excellent doctor, taught me a lot, and he has a very nice family. His wife invites me over there to supper every week. Very pleasant.

　　W: yes. I teach their daughter Pen at school. She is a bit careless and lazy about her school work, but a bright little thing and very popular with her age group.

　　Questions 19 to 22 are based on the conversation youve just heard.

　　19. Why does old Jake look terribly depressed?

　　20. What do we learn about Jakes wife?

　　21. What does the man say about Jakes daughter?

　　22. What does the man say about Jakes doctor?

　　-Questions 23 to 25 are based on the conversation you have just heard.

　　23. A) The man has sent the order to the woman by mistake

　　B) Some of the telephone systems dont work properly

　　C) Some of the packs do not contain any manuals.

　　D) The quality of the goods is not up to the standard.

　　24. A) Send a service engineer to do the repairs.

　　B) Consult her boss about the best solution.

　　C) Pass the mans order to the right person.

　　D) The quality of the goods is not up to the standard.

　　25. A) Ideal

　　B) Temporary

　　C) Partial

　　D) Creative

　　答案

　　23. Some of the packs do not contain manuals

　　24. solve the problem at her companys cost

　　25. Ideal

　　原文

　　W: Hello, Mr. Summerfield. How are you today?

　　M: Very well. Thank you, Ms. Green.

　　W: What can I do for you?

　　M: Well, unfortunately, there is a problem with the order we received from you yesterday. It seems we havent seen the right quantity of manuals to support the telephone system.

　　W: Oh, dear, thats bad news. Im very sorry to hear that, and you dont know how many packs are without manuals?

　　M: No, because we havent opened every pack. But in several of those that have been opened there are none, no manuals.

　　W: Im very sorry about this inconvenience, Mr. Summerfield. Well send out the manuals this afternoon by express mail entirely at our cost, and the manuals should arrive tomorrow or the day after at the latest.

　　M: All of them, right?

　　W: Yes. It maybe that some have them already, but we cannot be sure. So the best thing is to send out the manual for every pack.

　　M: Yes. Yes, I see. That would be great.

　　W: Please accept our apologies for this mix-up. I assure you we will do everything possible to find out why the mistake happened

　　M: Right. Thanks for your swift action.

　　W: Not at all. Thank you and goodbye for now. Do call if there is anything else.

　　M: All right. Thank you. Goodbye, Ms Green.

　　W: Goodbye.

　　Questions 23 to 25 are based on the conversation youve just heard.

　　23. What problems are the speakers discussing?

　　24. What does the woman promise to do?

　　25. What does the man think of the solution?